All Systems Operational

About This Site

Welcome to Trustpower's home for information on current phone and internet outages and information on scheduled maintenance.

Email   Operational
Fibre   Operational
Broadband   Operational
Voice   Operational
Trustpower Website   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
May 27, 2018

No incidents reported today.

May 26, 2018

No incidents reported.

May 25, 2018
Scheduled Maintenance- Nationwide
Completed - The scheduled maintenance has been completed.
May 25, 06:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 24, 23:00 NZST
Scheduled - Due to maintenance being performed overnight, Chorus have advised that some Phone and Broadband customers throughout the country may experience a loss of service between 11pm Thursday May 24th and 6am Friday May 25th for up to 30 minutes.
We are sorry for any inconvenience caused
May 24, 16:40 NZST
May 24, 2018
Scheduled Maintenance -Nationwide
Completed - The scheduled maintenance has been completed.
May 24, 06:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 23, 23:00 NZST
Scheduled - Due to maintenance being performed overnight, Chorus have advised that some Phone and Broadband customers throughout the country may experience a loss of service between 11pm Wednesday May 23rd and 6am Thursday May 24th for up to 30 minutes.
We are sorry for any inconvenience caused
May 23, 14:56 NZST
May 23, 2018
Scheduled Maintenance- Nationwide
Completed - The scheduled maintenance has been completed.
May 23, 06:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 22, 23:00 NZST
Scheduled - Due to maintenance being performed overnight, Chorus have advised that some Phone and Broadband customers throughout the country may experience a loss of service between 11pm Tuesday May 22nd and 6am Wednesday May 23rd for up to 30 minutes.
We are sorry for any inconvenience caused.
May 22, 16:21 NZST
May 21, 2018

No incidents reported.

May 20, 2018

No incidents reported.

May 19, 2018

No incidents reported.

May 18, 2018

No incidents reported.

May 17, 2018

No incidents reported.

May 16, 2018
North Island Broadband Maintenance
Completed - The scheduled maintenance has been completed.
May 16, 06:00 NZST
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
May 15, 00:00 NZST
Scheduled - Due to Network Maintenance being completed overnight customers in the North Island may experience a brief loss of service for up to 20 Minutes between Midnight and 5am Tuesday the 15th of May

If you are experiencing issues outside of this time, we ask that you please power off your modem for 30 seconds, then wait 2-3 minutes before trying again.

We apologise for any inconvenience this may cause.
May 14, 16:05 NZST
May 14, 2018

No incidents reported.

May 13, 2018

No incidents reported.

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