Wanganui Ultra Fast Broadband Outage
Incident Report for Trustpower
Resolved
This incident has been resolved.
Posted Sep 15, 2018 - 08:38 NZST
Monitoring
This outage has been resolved and we are continuing to monitor.

If you are still experiencing problems please power off your modem for 30 seconds and then wait for 2-3 minutes for it to connect. Thank you
Posted Sep 14, 2018 - 15:12 NZST
Identified
The issue has occurred again, and we are currently investigating.

Customers may be experiencing issues connecting to, or browsing the internet and be unable to make and receive calls.
Posted Sep 14, 2018 - 14:19 NZST
Monitoring
This outage has been resolved and we are continuing to monitor.

If you are still experiencing problems please power off your modem for 30 seconds and then wait for 2-3 minutes for it to connect. Thank you
Posted Sep 14, 2018 - 12:37 NZST
Investigating
We are currently aware of an outage impacting customers in the Whanganui region.

Customers may be experiencing issues connecting to, or browsing the internet and be unable to make and receive calls.

This is currently being worked on with the highest priority.
Posted Sep 14, 2018 - 12:09 NZST